Team Leader
With over 10 years of experience in retail management, I have developed an exceptional level of customer service expertise, which I’ve successfully brought to Academy Salons. My commitment is to ensure that every client receives the highest standard of care and service.
I joined the Academy family five years ago as the Front of House at our Claygate salon. Since then, I’ve advanced to the role of Team Leader, working closely with my Salon Manager. Together, we strive to inspire our team to consistently deliver a five-star experience, ensuring that every client leaves our salon feeling truly exceptional.
One of the aspects I love most about my role is managing our salon’s social media presence. It allows me to creatively showcase our team’s work and engage with our community in a meaningful way. Whether it’s helping clients select the perfect hair products, organizing team events, or capturing and sharing the incredible work of our creative team, I thrive in the dynamic and positive environment we’ve cultivated. Being part of such a supportive and fun team has been instrumental in my professional growth.