Chiara

Head of Education

With 23 years in the hair industry, I am an accomplished hairdresser with a passion for transforming hair. I have been with the company for seven years as Salon Manager and held the position of Head of Education for three years, having enhanced my skills and knowledge through extensive experience in the salon. My commitment to providing exceptional customer service drives me to create meaningful connections with each client, ensuring they leave loving their hair and feel empowered to maintain their look at home. With a strong foundation in home hair care and extensive retail knowledge, I thrive on educating clients about the best products and techniques to use between salon visits. As a coloring expert, I pride myself on staying ahead of the curve with the latest on-trend techniques, always eager to experiment and innovate. My goal is to inspire confidence and bring out the best in each individual who visits the salon, making every appointment a unique and enjoyable experience.

1 believe that communication is key in understanding my clients’ needs and desires, and I always take the time to listen and provide personalized recommendations. I am dedicated to continuous learning and growth in the industry, attending workshops and seminars to stay current with the latest trends and techniques.

In addition to my technical skills, I am also a strong leader and team player, always willing to support and mentor my colleagues. I believe in fostering a positive and collaborative work environment, where everyone can thrive and excel.

Overall, my passion for hairdressing, dedication to customer service, and commitment to ongoing education make me a valuable asset to any salon. I am excited to continue my journey in the industry and help clients look and feel their best every day.

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